Frequently Asked Questions
Product Details
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A giclée print is a high-quality digital reproduction of an original artwork, produced using archival pigment inks on fine art paper or canvas. This printing method ensures excellent color accuracy and long-lasting, museum-quality results.
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Canvas prints are stretched on a 1.5” wooden frame with mirrored edges and arrive ready to hang. Fine art paper prints are produced on heavyweight (310 gsm) enhanced matte paper in a neutral white tone, allowing them to be custom framed to suit your space.
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Canvas prints retain the natural weave of the canvas, while cotton fine art paper preserves the texture of the paper itself. The raised texture of original brushstrokes is not physically reproduced, but the depth and movement of the brushwork are visually represented through the printed image and tonal shadows.
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A limited edition print means only a fixed number of prints will be produced. Each print is signed and numbered by the artist.
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Please note that colours may appear slightly different in person than on screen due to variations in monitor settings and display calibrations. While every effort is made to accurately represent the artwork, slight differences may occur. If you have any questions about a piece before purchasing, please feel free to contact us.
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Frames shown in images are for display purposes only and are not included。
Shipping & Returns
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Orders are typically processed and shipped within 1–2 weeks. Once your order has been dispatched, you will receive a separate confirmation email containing your tracking information so you can monitor the delivery of your package. Shipping times may vary slightly depending on your location and the carrier.
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Canvas prints are carefully packaged and shipped stretched on a wooden frame, ready to hang. Fine art paper prints are rolled and shipped in protective tubes to prevent damage during transit.
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We offer free shipping within Canada.
For International orders, a flat shipping fee is applied at checkout. Delivery times may vary depending on the destination and customs processing. Please note that any customs duties or import taxes are determined by the destination country and are the responsibility of the buyer.
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Original artworks are final sale and cannot be returned. Due to the made-to-order nature of fine art prints, we are also unable to accept returns or exchanges.
See Refund & Return policy here.
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For any concerns or questions, you can contact me at info@museli.ca